Break-fix / hourly: published MSP prices
29 price points. Medians use rate cards (plus G-Cloud listings for the UK) and the midpoint of each range, in GBP.
| Region | Rows | Per user / month | Per device / endpoint / licence | Hourly |
|---|---|---|---|---|
| UK | 16 | no rows | no rows | £80 median (n=11), IQR £60–£90, range £45–£100 |
| EU | 12 | no rows | no rows | £67.22 median (n=11), IQR £39.07–£90.28, range £35.71–£117 |
| US | 1 | no rows | no rows | no rows |
| AU | 0 | no rows | no rows | no rows |
| CA | 0 | no rows | no rows | no rows |
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All rows
| Provider (source) | Where | Stack | Tier / included | Pricing model | Price (original) | GBP | VAT basis | Source |
|---|---|---|---|---|---|---|---|---|
| ABCOM | South East Burgess Hill, Sussex | Break-fix / hourly | Onsite visit per hour | hourly fixed | £80 | £80 | net (ex VAT, stated) | Rate card |
| ACS Technology | Wales Rhosymedre, Wrexham | Break-fix / hourly | Business callout/onsite (non-affiliated): £50 first hour, £40/hour thereafter; mileage extra | hourly range | £40 – £50 | £40 – £50 | VAT not stated on page | Rate card |
| ATS | South East Arundel, West Sussex (Hampshire page) | Break-fix / hourly | Ad hoc work (£340 half day, £650 day) | hourly fixed | £100 | £100 | net (ex VAT, stated) | Rate card |
| AWBytes | North East Teesside (Middlesbrough) | Break-fix / hourly | Pay as you go: remote/online support, repairs, networking, data recovery | hourly fixed | £49 | £49 | VAT not stated on page | Rate card |
| Compufix | North West Chester (serves Cheshire & North Wales) | Break-fix / hourly | Pay As You Go support, no retainer | hourly fixed | £70 | £70 | VAT not stated on page | Rate card |
| Computer Centric 2026 guide | national UK-wide | Break-fix / hourly | Ad-hoc support | hourly range | £70 – £150 | £70 – £150 | VAT not stated on page | Aggregate |
| Computer Support Centre (PDF guide) | national UK-wide | Break-fix / hourly | Break-fix hourly (out of hours £120-£180+) | hourly range | £60 – £120 | £60 – £120 | Not stated | Aggregate |
| CybrSupport | East of England Suffolk & Essex | Break-fix / hourly | One-off fix, no contract | hourly fixed | £90 | £90 | VAT not stated on page | Rate card |
| Fox ITC | Midlands Leicestershire | Break-fix / hourly | On-site support/project work per half-day | flat (half-day) from | £350 | £350 | Not stated | Rate card |
| HeyIT | Scotland Edinburgh (Glasgow page) | Break-fix / hourly | Ad-hoc help without a plan | hourly fixed | £65 | £65 | net (ex VAT, stated) | Rate card |
| Posilan | North West Manchester / North West | Break-fix / hourly | Ad-hoc remote session, one issue | per remote session fixed | £30 | £30 | Not stated | Rate card |
| SRX IT Solutions | unknown UK | Break-fix / hourly | Additional support beyond included hours | hourly fixed | £85 | £85 | Not stated | Rate card |
| Saturday Cloud | Wales UK (Cardiff per site) | Break-fix / hourly | Ad-hoc hourly rate referenced | hourly fixed | £95 | £95 | Not stated | Rate card |
| SetWeb | Midlands Nottingham | Break-fix / hourly | Pay-as-you-go, onsite or remote, no minimum | hourly fixed | £85 | £85 | VAT not stated on page | Rate card |
| SwanseaTech | Wales Swansea | Break-fix / hourly | Pay as you go | hourly fixed | £60 | £60 | VAT not stated on page | Rate card |
| WhatMSP guide | national UK-wide | Break-fix / hourly | Pay-as-you-go/break-fix | hourly range | £75 – £120 | £75 – £120 | Not stated | Aggregate |
| 1Acces | France Nouvelle-Aquitaine | Break-fix / hourly | Onsite per hour + travel | hourly fixed | €75 | £63.02 | net (ex VAT, stated) | Rate card |
| AzurSup | France France | Break-fix / hourly | Remote intervention without contract | hourly fixed | €45 | £37.81 | VAT not stated on page | Rate card |
| Cybrion | Belgium Flanders | Break-fix / hourly | Hourly rate standard / out of hours | hourly range | €95 – €112 | £79.83 – £94.11 | net (ex VAT, stated) | Rate card |
| DCW Solutions | Spain Sant Boi de Llobregat (Barcelona) | Break-fix / hourly | Ad-hoc support without contract: remote €35/h, onsite €50/h (+IVA) | hourly range | €35 – €50 | £29.41 – £42.01 | net (ex VAT, stated) | Rate card |
| Fasannet | Austria Vienna | Break-fix / hourly | Hourly with / without contract | hourly range | €120 – €150 | £101 – £126 | net (ex VAT, stated) | Rate card |
| NexaIT | Poland Świebodzin | Break-fix / hourly | User support hourly beyond limit | hourly fixed | 220 PLN | £42.24 | netto (ex VAT, stated) | Rate card |
| Quantic | Sweden Sweden | Break-fix / hourly | Hourly rate without agreement | hourly fixed | 1,195 SEK | £90.28 | ex moms (stated) | Rate card |
| Rundum-IT | Germany Berlin | Break-fix / hourly | Remote support per hour on Basic | hourly fixed | €98.50 | £82.77 | net (ex VAT, stated) | Rate card |
| SIXTEMAS | Spain Terrassa (Barcelona) | Break-fix / hourly | Ad-hoc support on Control plan: remote €43/h, onsite €50/h (+IVA) | hourly range | €43 – €50 | £36.13 – £42.01 | net (ex VAT, stated) | Rate card |
| chilli IT | Austria Vienna | Break-fix / hourly | chilli IT hourly rate (page cites Vienna avg €100–120) | hourly fixed | €80 | £67.22 | VAT not stated on page | Rate card |
| mIT group guide | Poland Łódź / Radom | Break-fix / hourly | Time & material specialist rate | hourly range | 250 PLN – 450 PLN | £48 – £86.39 | netto (ex VAT, stated) | Aggregate |
| oneCorp | Germany Heidelberg / Düsseldorf | Break-fix / hourly | Support without contract | hourly fixed | €139 | £117 | net (ex VAT, stated) | Rate card |
| Sequentur guide | United States US | Break-fix / hourly | Block hours / break-fix | hourly range | US$150 – US$250 | £112 – £187 | Not stated | Aggregate |